Iberostar Cancun Hotel

ex. Hilton Cancun Golf And Spa Resort

Boulevard Kukulcan Km. 17, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Iberostar Cancun Hotel

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Editorial review:

Families who wish to experience Cancun and not the frat parties will find their haven in this well maintained resort on the sparkling blue sea, with its contemporary Mexican décor and architecture which makes it eerily reminiscent of the ancient Mayan pyramids. Also features diligent service, a roomy swimming pool complex and well appointed rooms and villas.

Overview

The impressive Iberostar Cancun Hotel is a 5-star property within proximity of Plaza Isla, Cancun Convention Center and Avenida Kukulkan. Featuring ancient architecture, the hotel is opened since 1993.

Iberostar Cancun Hotel is set only minutes from the pristine sandy beach.

Iberostar Cancun Hotel offers a breathtaking view to its guests.

Iberostar Cancun Hotel lies within 15 minutes’ drive to Cancun International airport.

Rooms

There are luxurious rooms with an in-room safe, flat-screen TV, free wireless internet, climate control and a mini-fridge provided for travelers staying in Cancun. Iberostar Cancun Hotel offers rooms with the sea view. The rooms feature a superb interior.

Eat & Drink

Every day an extensive breakfast is served in the dining room. The gourmet restaurant serves Italian dishes. The sports bar offers refreshing drinks along with snacks and ice cream. Captain's Cove are situated in a shopping area, about 900 meters from the venue.

A full breakfast is served and charges are applicable. 

Services

Guests will enjoy using car rentals when exploring the sites of Cancun.

Relax

On-site children facilities feature babysitting, a mini club and cribs. Iberostar Cancun Hotel provides a gym, gymnastics classes and aerobics classes to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

Year renovated:   2006.  Number of floors:   9.  Number of rooms:   426.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby

Sports & Fitness

  • Fitness center
  • Scuba diving
  • Mountain biking
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Darts
  • Table tennis

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services

Dining facilities

  • All inclusive
  • Bed and breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Beach bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Paid kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theater
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Partial View

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Kitchenette

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Sound docking station
  • Paid movies/Video
  • Telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 18 years
Existing bedding FREE
Maximum capacity of extra beds in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Iberostar Cancun Hotel Cancun location
Show big map »

Hotel Address:

Boulevard Kukulcan Km. 17, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    7.7 mi
Airports
Beaches
  • Playa Delfines
    1900 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2006
  • Number of floors:
    9
  • Number of rooms:
    426

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunIberostar Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Double Room
Sea view
  • Max occupancy:

    5 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

DOUBLE (2 DOUBLE BEDS) SEA VIEW. ALL INCLUSIVE

Villa
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Work desk
  • Ironing facilities
  • Wardrobe/closet
  • Fan
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

Villa|Ocean Front Villa

Oceanfront Villa
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Ironing facilities
  • Wardrobe/closet
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

Villa|OCEAN FRONT VILLA - OCEANFRONT..

Suite
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Ocean View Suite

Quadruple Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Junior Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
Room Description:

Villa|Junior Suite (Garden View Villa) ( All inclusive )

Superior Double Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

DOUBLE (2 DOUBLE BEDS) SUPERIOR SEA VIEW. ALL INCLUSIVE

Iberostar Cancun Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • El Rey mayan ruins2300 ft

Shopping areas

  • Kukulcan Mall2.5 mi

Museums

  • Mayan Museum2700 ft

Theaters

  • Backstage Theatre2.3 mi

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok1.7 mi

Local attractions

  • Playa Marlin2.7 mi
    CancunMexico
  • Wet'n Wild Cancun4.8 mi
    Blvd Kukulkan Km. 25, Cancun
  • Forum Beach Cancun5.0 mi
    Blvd. Kukulcan km 9 Zona Hotelera, Cancun
  • Museo Sensorial del Tequila2.8 mi
    Blvd. Kukulcan km 12.5, zona hotelera, Cancun
  • Plaza Isla5.0 mi
    Zona Hotelera, Cancun

Near the hotel

  • Playa Delfines1900 ft
    Cancun 77710Mexico
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2006
    • Number of floors:
      9
    • Number of rooms:
      426

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCancunIberostar Cancun

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge

    Iberostar Cancun Reviews

    Guest reviews are submitted by our customers after their stay at Iberostar Cancun

    Average guest rating

    8.0out of 10
    Fabulous
    Based on 60 reviews

    Guest reviews

    • Single
      9.2

      Close to convention activities.

      No dinning facilities after 11 PM. One bottle of water for drink costs US 5.5. Have no free wireless internet.

    • Older travelers
      9.2

      Everything

      The restaurant for dinner is perhaps not up to the standing of the Hotel

    • Single
      5.4

      Food was good and very clean rooms, nice ocean view.

      Receptionists were very rude and unfriendly and did many mistakes in invoices and were not helpful one of them was vulgar.hotel is far away from city center and need to take a bus for 15 minutes to reach anywhere. Food was good but very expensive. Waiters ask for tips for every meal which was embarrasing.

    • Older travelers
      9.6

      The room ocean front, the pool, the overal hotel standing

    • Older travelers
      8.8

      We really enjoyed the spacious pool area and the closness to the beach. The hotel staff was very helpfull and the rooms were large and very comfortable.

      Most of the restaurants and other services were a bit overpriced, but overall we very much enjoyed our stay.

    • Couple
      9.2

      The beach is great,the best in Cancun,then everything was perfect a real 5 star hotel

      It is diffìcult to find a bad thing also because we stayed in other 5 in Cancun and feel the difference that is very satisfully for thir hotel

    • Couple
      5.4

      The pool and it's amazing beach and plenty of well appointed deck chairs and tables outside.

      The cleaning and service staff are lazy and do not do their job properly! When first arrived, we walked into our room and went to the balcony, it was covered and I mean covered in pigeon poo. The poo was not fresh, yet the room had just been cleaned and the cleaner did not bother to clean the balcony at all. I understand you cannot help birds pooping after cleaning, but as I say these poo’s were hard and days old, not fresh. It was so disgusting I asked to change rooms. Our new room was clean and our balcony was clean (no bird poops!) yet there were dozens and dozens of old cigarette stubs in the garden part of our balcony. We are non-smokers and find this repulsive. I had the cleaner come into the room, pointed to the cigarettes in the garden on the balcony and asked her to remove them, she said yes yes she would. I come back to the room and they are still there!! What did she think I was talking about! Very frustrating. Our new room did not have a room service menu, it was dinner time and we were very hungry, so I rang reception and requested a room service menu be brought to the room. That is no problem and I do not mind ringing when this had been forgotten to be placed in our room. I wait and wait and wait, so I call again….I Wait and wait, I call again, I wait and call again – 3 times I had to call to get someone to bring me a room service menu! I mean, do you want us to order food from you or not!?

    • Group of friends
      9.2

      The prices of drinks and other stuff they offered, could be cheaper.

    • Couple
      5.4

      I loved the fact that the spa was modern and the staff in the spa were all very friendly and professional. The Hotel pool arrangements are great as all pools lead top each other and the infinity style is lovely overlooking the ocean. The ice machine on the landling level was good. The room was of fair size and had a great view over the ocean. The maids did a good job in preparing the room each day. The mini bar in the room was well used!

      I was very dissappointed by the lack of shops on site and from the two that were there the choice was very poor indeed. Also there was a distinct lack of restaurants and their choice of food was limiting. The restaurant pricing structure was never offered by staff as they assumed the highest level of meal pricing. The restaurant/bar staff were friendly but were constantly pushing for tips and more tips and even more tips and this really annoyed me. The pool side towel exchange was not open long enough hours to return towles each day which was again annoying. The pool side entertainment was very average and basically it would have been better without any of it as it was not well orgainised and the music played was very hit and miss for the environment. I was expecting a room with a balcony and when questioned with reception they were very dismissive of any change being possible. The air conditioning unit was fairly noisy in the room. Although cleaned each day to a fair standard the cleanliness could have been improved upon. The prices of the items in the mini bar were in my opinion excessive. Overall I enjoyed the stay but would not stay again at this particular Hilton hotel as other hotels I have stayed at in Cancun offered so much more for the same if not better price level.

    • Single
      8.8

      Beautiful area of swimming-pool, fantastic few from the window if you have see view. Very quiet.

      Old bathroom and sanitary engineering

    • Couple
      10.0

      The Hilton Cancun Golf & Spa Resort was the most amazing experience I've ever had in a resort. The staff, facilities & comfort was just superb. I will definitely recommend this resort to friends and family. The views, beach, pools and golf course were unbelievably fantastic.

      No issues

    • Couple
      7.0

      This hotel is inexpensive considering the hilton brand and the good pool.

      The goods in the room is not good. For example, there is no toothbrush in the room. Moreover, it took too much time to fill the bathtub due to the poor water pipe. The internet is too expensive (US $16 per 24 hours)

    • Group of friends
      10.0

      We enjoyed our stay very much. The pool system leading to the beautiful beach was wonderful. We enjoyed sitting on the beach with a cool drink and a lovely lunch. Swimming up to the pool side bar was a lot of fun. We really felt like we were special here. Thank you.

    • Single
      9.2

      Beach view from all rooms. Cleanliness of room and bathroom.

      Bath tube accumulates water while taking shower. The running watet in decoration pools disturb at nights and constant noise source indoor as well

    • Group of friends
      7.4

      location is great

      When we entered the room we realized that it was smaller than the one we have booked and paid for. The receptionist tried to convince us for half an hour that this was a problem between us and Booked.net. It took us a lot of time and frustration to talk at the end with the manager who at the end apologised and offered us a bigger room. But we stayed there only for one night and we didnt have the time to move our staff from one room to the other and already pissed of with this lack of professionalism and responsibility.

    How to reach hotel

    hotel Iberostar Cancun Hotel Cancun location
    Show big map »

    Hotel Address:

    Boulevard Kukulcan Km. 17, Cancun, Mexico, 77500

    Get directions
    City Center
    • Cancun
      7.7 mi
    Airports
    Beaches
    • Playa Delfines
      1900 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Year renovated:
      2006
    • Number of floors:
      9
    • Number of rooms:
      426

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCancunIberostar Cancun

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge