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Iberostar Cancun

ex. Hilton Cancun Golf And Spa Resort

Boulevard Kukulcan Km. 17, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Iberostar Cancun

Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Swim-up bar

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Editorial review:

Families who wish to experience Cancun and not the frat parties will find their haven in this well maintained resort on the sparkling blue sea, with its contemporary Mexican décor and architecture which makes it eerily reminiscent of the ancient Mayan pyramids. Also features diligent service, a roomy swimming pool complex and well appointed rooms and villas.

Overview

The impressive 5-star Iberostar Cancun Hotel provides luxurious rooms with a breathtaking view of the Caribbean Sea. After the renovation in 2006, the hotel features Mayan architecture in a 9-story building.

Located in a shopping area with an oceanarium and restaurants, guests will see why Iberostar Cancun Hotel is admired by many tourists. Iberostar Cancun Hotel boasts a beautiful location close to a museum and a palace.

Cancun Government Palace is 12 km of the property, while Cancun Convention Center is around 6 km away.

Cancun International airport is situated within a 20-minute drive from Iberostar Cancun Hotel.

Rooms

There are 426 guestrooms featuring superior standard quadruple room, superior standard triple room and oceanfront villa equipped with free wireless internet, climate control, a safe, television and coffee/tea makers. Some rooms at Iberostar Cancun Hotel have a view over the sea. The rooms are designed with Mexican décor and have tile floors.

Eat & Drink

The dining options include an extensive buffet breakfast served daily. Guests can unwind in the gourmet restaurant, which serves special Italian cuisine. The sports bar offers refreshing drinks along with snacks and ice cream. Captain's Cove are located within 900 meters away.

A full breakfast is served and charges are applicable. 

Services

There are bicycle and car rentals available on site.

Relax

Guests will appreciate live performances and live music organized at the hotel. The hotel offers aqua fitness, aerobics classes and gymnastics classes to keep active guests fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2006.  Number of floors:   9.  Number of rooms:   426.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Scuba diving
  • Aqua fitness
  • Water skiing
  • Mountain biking
  • Tennis court
  • Handball
  • Basketball
  • Volleyball
  • Bocce
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Projector

Children's facilities

  • Cots
  • Paid babysitting/ Child services
  • Children's play area
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Living room
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Kitchenette

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 2 pm FREE

Children and extra beds

Pets

Pets are not allowed.

How to reach hotel

hotel Iberostar Cancun Cancun location
Show big map »

Hotel Address:

Boulevard Kukulcan Km. 17, Cancun, Mexico, 77500

Get directions
City Centre
  • Cancun
    7.7 mi
Airports
Beaches
  • Playa Delfines
    1900 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2006
  • Number of floors:
    9
  • Number of rooms:
    426

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunIberostar Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Iberostar Cancun photos Exterior Hotel information
Guest Room
Sea view
  • Max occupancy:

    5 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Fan
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • Radio
Room Description:

Standard|Standard Double Room with Sea View (Double bed)

Iberostar Cancun photos Room
Villa
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
Room Description:

Villa|VIGV AI (Villa Garden View)

Iberostar Cancun photos Room
Oceanfront Villa
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Internet access
  • Safe deposit box
  • Terrace
  • Ironing facilities
  • Wardrobe
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • Radio
Room Description:

Standard|VIOFSW AI (Villas Ocean Front Swim-Out)

Single Room
Sea view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Standard Single Room with Sea View (Single bed)

Triple Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

This triple room features air conditioning, minibar and DVD player.

Suite
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
Room Description:

Suite|STVM AI (Suite Vista Mar)

Quadruple Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Junior Suite
Garden view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Villa|Junior Suite (Garden View Villa) ( All inclusive )

Iberostar Cancun photos Exterior Hotel information
Superior Double Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
Room Description:

Superior|DBVMS AI (Doble Vista Mar Superior)

Superior Triple Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Superior|SEA VIEW SUPERIOR TRIPLE

Superior Quadruple Room
  • Max occupancy:

    2 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Ocean Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Fridge
  • Media:Cable/satellite TV
  • Radio
Room Description:

OCEAN VIEW WITH BALCONY.

Iberostar Cancun Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • El Rey mayan ruins2300 ft

Shopping areas

  • Kukulcan Mall2.5 mi

Museums

  • Mayan Museum2700 ft

Theaters

  • Backstage Theatre2.3 mi

Golf courses and Country clubs

  • Cancun Golf Club at Pok-Ta-Pok1.7 mi

Local attractions

  • Parque Cenote Las Mojarras 1.9 mi
    Carretera Puerto Morelos - Central Vallarta Km 12.5 Ejido de Puerto Morelos Ruta de los Cenotes
  • Avenida Kukulkan2.6 mi
    CancunMexico
  • Museo Sensorial del Tequila2.6 mi
    Blvd. Kukulcan km 12.5, zona hotelera En El Segundo Piso de la Tienda la Europea
  • Culinary Center: Restaurant and Cooking School1.9 mi
    Retorno del Rey #36, Zona Hotelera Ritz-Carlton, Cancun
  • Kukulcan Plaza 2.6 mi
    Blvd. Kukulcan km 13 Zona Hotelera

Near the hotel

  • Playa Delfines1900 ft
    Cancun 77710Mexico
  • Museo Maya de Cancun2600 ft
    Hotelera Cancun Quintana Roo Blvd. Kukulcan Km 16. 5 Esq. Gucumatz
  • El Rey Ruins (Zona Arqueologica El Rey)2200 ft
    Blvd Kukulcan Km 17 Zona Hotelera
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2006
  • Number of floors:
    9
  • Number of rooms:
    426

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunIberostar Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Iberostar Cancun Reviews

Guest reviews are submitted by our customers after their stay at Iberostar Cancun

Average guest rating

8.0out of 10
Fabulous
Based on 60 reviews

Guest reviews

  • Single
    9.2

    Close to convention activities.

    No dinning facilities after 11 PM. One bottle of water for drink costs US 5.5. Have no free wireless internet.

  • Older travelers
    9.2

    Everything

    The restaurant for dinner is perhaps not up to the standing of the Hotel

  • Single
    5.4

    Food was good and very clean rooms, nice ocean view.

    Receptionists were very rude and unfriendly and did many mistakes in invoices and were not helpful one of them was vulgar.hotel is far away from city center and need to take a bus for 15 minutes to reach anywhere. Food was good but very expensive. Waiters ask for tips for every meal which was embarrasing.

  • Older travelers
    9.6

    The room ocean front, the pool, the overal hotel standing

  • Older travelers
    8.8

    We really enjoyed the spacious pool area and the closness to the beach. The hotel staff was very helpfull and the rooms were large and very comfortable.

    Most of the restaurants and other services were a bit overpriced, but overall we very much enjoyed our stay.

  • Couple
    9.2

    The beach is great,the best in Cancun,then everything was perfect a real 5 star hotel

    It is diffìcult to find a bad thing also because we stayed in other 5 in Cancun and feel the difference that is very satisfully for thir hotel

  • Couple
    5.4

    The pool and it's amazing beach and plenty of well appointed deck chairs and tables outside.

    The cleaning and service staff are lazy and do not do their job properly! When first arrived, we walked into our room and went to the balcony, it was covered and I mean covered in pigeon poo. The poo was not fresh, yet the room had just been cleaned and the cleaner did not bother to clean the balcony at all. I understand you cannot help birds pooping after cleaning, but as I say these poo’s were hard and days old, not fresh. It was so disgusting I asked to change rooms. Our new room was clean and our balcony was clean (no bird poops!) yet there were dozens and dozens of old cigarette stubs in the garden part of our balcony. We are non-smokers and find this repulsive. I had the cleaner come into the room, pointed to the cigarettes in the garden on the balcony and asked her to remove them, she said yes yes she would. I come back to the room and they are still there!! What did she think I was talking about! Very frustrating. Our new room did not have a room service menu, it was dinner time and we were very hungry, so I rang reception and requested a room service menu be brought to the room. That is no problem and I do not mind ringing when this had been forgotten to be placed in our room. I wait and wait and wait, so I call again….I Wait and wait, I call again, I wait and call again – 3 times I had to call to get someone to bring me a room service menu! I mean, do you want us to order food from you or not!?

  • Group of friends
    9.2

    The prices of drinks and other stuff they offered, could be cheaper.

  • Couple
    5.4

    I loved the fact that the spa was modern and the staff in the spa were all very friendly and professional. The Hotel pool arrangements are great as all pools lead top each other and the infinity style is lovely overlooking the ocean. The ice machine on the landling level was good. The room was of fair size and had a great view over the ocean. The maids did a good job in preparing the room each day. The mini bar in the room was well used!

    I was very dissappointed by the lack of shops on site and from the two that were there the choice was very poor indeed. Also there was a distinct lack of restaurants and their choice of food was limiting. The restaurant pricing structure was never offered by staff as they assumed the highest level of meal pricing. The restaurant/bar staff were friendly but were constantly pushing for tips and more tips and even more tips and this really annoyed me. The pool side towel exchange was not open long enough hours to return towles each day which was again annoying. The pool side entertainment was very average and basically it would have been better without any of it as it was not well orgainised and the music played was very hit and miss for the environment. I was expecting a room with a balcony and when questioned with reception they were very dismissive of any change being possible. The air conditioning unit was fairly noisy in the room. Although cleaned each day to a fair standard the cleanliness could have been improved upon. The prices of the items in the mini bar were in my opinion excessive. Overall I enjoyed the stay but would not stay again at this particular Hilton hotel as other hotels I have stayed at in Cancun offered so much more for the same if not better price level.

  • Single
    8.8

    Beautiful area of swimming-pool, fantastic few from the window if you have see view. Very quiet.

    Old bathroom and sanitary engineering

  • Couple
    10.0

    The Hilton Cancun Golf & Spa Resort was the most amazing experience I've ever had in a resort. The staff, facilities & comfort was just superb. I will definitely recommend this resort to friends and family. The views, beach, pools and golf course were unbelievably fantastic.

    No issues

  • Couple
    7.0

    This hotel is inexpensive considering the hilton brand and the good pool.

    The goods in the room is not good. For example, there is no toothbrush in the room. Moreover, it took too much time to fill the bathtub due to the poor water pipe. The internet is too expensive (US $16 per 24 hours)

  • Group of friends
    10.0

    We enjoyed our stay very much. The pool system leading to the beautiful beach was wonderful. We enjoyed sitting on the beach with a cool drink and a lovely lunch. Swimming up to the pool side bar was a lot of fun. We really felt like we were special here. Thank you.

  • Single
    9.2

    Beach view from all rooms. Cleanliness of room and bathroom.

    Bath tube accumulates water while taking shower. The running watet in decoration pools disturb at nights and constant noise source indoor as well

  • Group of friends
    7.4

    location is great

    When we entered the room we realized that it was smaller than the one we have booked and paid for. The receptionist tried to convince us for half an hour that this was a problem between us and Booked.net. It took us a lot of time and frustration to talk at the end with the manager who at the end apologised and offered us a bigger room. But we stayed there only for one night and we didnt have the time to move our staff from one room to the other and already pissed of with this lack of professionalism and responsibility.

How to reach hotel

hotel Iberostar Cancun Cancun location
Show big map »

Hotel Address:

Boulevard Kukulcan Km. 17, Cancun, Mexico, 77500

Get directions
City Centre
  • Cancun
    7.7 mi
Airports
Beaches
  • Playa Delfines
    1900 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2006
  • Number of floors:
    9
  • Number of rooms:
    426

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunIberostar Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge